What Information We Collect
We request information from you (including name, address, telephone number, e-mail address and, when necessary, credit card information and customer number) when you:
- Place an order from our catalogs or on our website
- Make a purchase in our retail store
- Request a catalog
- Register for Express Checkout on our website
- Pay for Club or Approval selections
- Create a Personal Profile on our website
- Subscribe to our e-mail newsletter
- Return or exchange an item
- Receive a gift order
- Participate in a promotional event
We maintain this information you provide to us, along with a record of your purchases, in a secure database.
When requesting a catalog, we ask you for information about your collecting experience, numismatic interests, the way you buy coins, and your age range. We use this information to learn about collectors, their coin interests, and experience, so we can provide you with better information and offers.
We also collect any e-mail messages that you send to Littleton Coin Company, including information on your resume, if you send it to us.
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How We Use the Information We Collect
Littleton Coin Company has a tradition, since 1945, of providing quality coins, paper money, related products and services that consistently meet or exceed our customers' needs and expectations. To do this, the information we collect enables us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you catalogs or promotional offers we believe will be of interest to you
- Send you the Littleton Coin Collector Newsletter
- Identify your product and service preferences
- Personalize our communications to you
- Provide information concerning products you have purchased
- Improve our merchandise selection and customer service
We do not share the information we collect with any other business or organization for marketing purposes. The information we collect when you visit our site may be used to better fulfill your order, or to better serve you with the products and services we offer. We may periodically contact you by e-mail, traditional mail or telephone with information about our products, services or special events, but your number is not used by or shared with any business other than Littleton Coin Company.
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Sharing Information with Others
Littleton Coin Company never shares your personal information with anyone, except for companies we contract with in order to conduct normal business. You will never receive a telemarketing call or mailing from any other company as a result of doing business with Littleton Coin Company.
We contract with other companies to provide certain business services, such as credit card authorization, order processing, shipping, e-mail distribution, market research and promotions management. We provide these companies with only the information they need to perform their services, and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Littleton Coin Company.
Littleton Coin Company never rents, sells or gives your name, address, phone number or e-mail address to other companies for marketing purposes. If anyone ever claims to have gotten your name, address or number from Littleton Coin Company, please call us right away toll free at 1-800-645-3122 and provide us with the company name and contact information, if possible.
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How to Correct or Update Your Personal Information
We maintain information about our customers so that we can better serve you. You may review or update the personal information we have collected online at any time by contacting us at: Info@LittletonCoin.com or call toll free at 1-800-645-3122 or by logging into our secure website and updating your Personal Profile.
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How We Use E-Mail
Littleton Coin Company sends one e-mail to confirm each order you place online. We may use e-mail to contact you with questions regarding your order. We use e-mail to answer your online questions to us or requests for information. We send e-mail newsletters containing promotions of products and services, news, trivia, and information about upcoming events. We do not share your e-mail address with any other business or organization. Occasionally, we may contact you via e-mail to ask for permission to reprint what you have written, as a testimonial, for use on our website or in our printed materials.
We welcome your questions and suggestions. We read each and every e-mail we receive and respond in a timely manner.
If you prefer not to receive information from us via traditional mail or telephone, please contact us at 1309 Mt. Eustis Road, Littleton, NH 03561-3735 or call toll free at 1-800-645-3122 and simply let us know. We'll promptly honor your request. If you prefer not to receive e-mail information, simply send us an e-mail to Info@LittletonCoin.com with "unsubscribe" typed in the subject field.
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Your Choices
Littleton Coin Company provides you with choices about the information you receive from us. If you'd rather not receive mailings, e-mail or other communication from Littleton Coin Company, please contact us at:
Littleton Coin Company, LLC
1309 Mt. Eustis Road
Littleton NH 03561-3735
Toll-free phone: 1-800-645-3122 (from anywhere in the U.S.)
Fax: 1-603-444-0121
If you no longer want to receive our e-mail newsletter, you may unsubscribe by following the instructions provided in each issue of the e-mail newsletter.
When contacting us, please be sure to give us your exact name and address or the mailing label from your catalog so we can identify you correctly. Because our mailings are planned in advance, it may take several weeks for your request to become effective.
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Links to Other Sites
On our website, we provide links to other sites that we think you will enjoy. These other sites operate independently of Littleton Coin Company and have established their own privacy and security policies. We encourage you to review the privacy and security policies of any sites you visit.
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